Terms and Conditions

Grapevine – Dial up

Service schedules

• Dial-up plans

Grapevine broadband plans on the TransACT Network

Terms and Conditions

• Grapevine broadband terms and conditions (current)
• Grapevine broadband terms after 4 April 2007 and before April 2008
• Grapevine broadband terms prior to 4 April 2007 (PDF)   (108kb)
• au domain registration terms and conditions

Service schedules

• Home broadband plans service schedule detail
• Business broadband plans service schedule detail
• Web hosting plans
• Additional products

Acceptable Use Policy

• Acceptable Use Policy (current)
• Acceptable Use Policy (post 4 April 2007, prior April 2008)
• Acceptable Use Policy (prior to 4 April 2007 for home and 25 May 2007 for business)

Grapevine broadband plans on the National Network

ADSL2+ network

Terms and conditions

• Terms and Conditions (PDF)   (73kb)

Acceptable Use Policy

• Acceptable Use Policy (PDF)   (42kb)

Service schedules
2Plus broadband plans service schedule (PDF)   (49kb)

ADSL network
Terms and Conditions

• Terms and Conditions (PDF)   (73kb)

Acceptable Use Policy

• Acceptable Use Policy (PDF)   (42kb)
• Acceptable Use Policy (PDF) (prior to 22 September 2008)  (35kb)

Service schedules
Home broadband plans service schedule detail (PDF)    (164kb)

Grapevine gvTV

Service schedules

• Service schedule for the TransACT network    (110kb)
• Service schedule for the TransACT network (prior 22 September 2008)   (110kb)
• Service schedule for the National network   (168kb)
• Service schedule for the National network (prior 22 September 2008)  (108kb)

Forms

• Direct debit request form and service agreement (PDF)   (66kb)