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Mozilla Thunderbird setup guide

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Below are the step-by-step instructions to set up your Mozilla Thunderbird on Grapevine.

If you experience any problems, please contact Grapevine Technical Support on 13 35 00 (option 3)

1) Load Mozilla Thunderbird.
2) Click on Tools > Accounts Settings.
Tools menu screenshot for Mozilla Thunderbird
3)
  • Click on Outgoing Server (SMTP).
  • In the server name, type in (based on your email address username@grapevine.com.au) smtp.grapevine.com.au.
  • Ensure the port number is 25.
  • Tick "Use name and password" and enter your Grapevine email address.
  • Set "Use secure connection" to No.

Outgoing mail server screenshot for Mozilla Thunderbird
4)
  • Click on Add Account.
  • Select Email Account and click Next.

New account setup screenshot for Mozilla Thunderbird
5) Enter how you would like your name to be displayed in the Your Name field, and enter in your full email address, then click Next.
Identity screenshot for Mozilla Thunderbird
6)
  • Select POP as the type of incoming server.
  • In the server name, type in (based on your email address username@grapevine.com.au) pop3.grapevine.com.au.
  • Ensure Use Global Inbox is ticked.
  • Click Next.

Server information screenshot for Mozilla Thunderbird
7) In the incoming and outgoing username fields, type in your full Grapevine email address (not just the first part without the domain) for both fields, then click Next.
User names screenshot for Mozilla Thunderbird
8) Change the account name to Grapevine Mail Account.
Account name screenshot for Mozilla Thunderbird
9) Ensure the settings are similar to the ones below, then click Finished.
Finish wizard screenshot for Mozilla Thunderbird
10) Click on OK.
Account settings screenshot for Mozilla Thunderbird
11) Click Get Mail.
Get mail screenshot for Mozilla Thunderbird
12) Enter in your password in the password field, and tick Use Password Manager to remember this password.
Enter your password screenshot for Mozilla Thunderbird
13) Click on OK if you agree to the alert.
Saving passwords warning screenshot for Mozilla Thunderbird
You have successfully set up your email on Grapevine.
 
Grapevine support
13 35 00
helpdesk@grapevine.com.au
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ABN 23 093 966 888 trading as Grapevine Ventures.

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